Player safety and support

Responsible Sweepstakes Gaming

Sweepstakes casino games should remain entertainment. They should never be treated as a reliable way to make money, recover losses or solve financial problems. This guide explains how to set limits, recognise signs of harm and find confidential support.

Last reviewed: July 13, 2026

Worried about your own play or someone else’s?

Call or text the National Problem Gambling Helpline at 1-800-MY-RESET. Free, confidential support is available 24/7 across the United States and its territories.

01 Set a spending limit before you play.
02 Use only money reserved for entertainment.
03 Never chase losses or borrow to continue.
04 Stop and seek help when play causes harm.

What Responsible Sweepstakes Gaming Means

Responsible gaming means staying in control of the time and money you spend, understanding that outcomes are uncertain, and being willing to stop when play is no longer enjoyable or begins affecting other parts of your life.

1

Entertainment, not income

Do not view Sweeps Coins, prizes or promotional offers as a dependable source of income or an investment.

2

Limits decided in advance

Choose your maximum time and spending before starting, not while you are emotionally involved in play.

3

Life comes first

Housing, food, bills, savings, work, relationships, sleep and health should never be sacrificed for gaming.

A Safer-Play Checklist Before You Start

A few decisions made before playing can reduce impulsive choices later. Use this checklist each time you consider making an optional purchase or beginning a longer session.

Set your financial boundaries

  • Use a separate entertainment budget.
  • Never use rent, mortgage, grocery, tax or bill money.
  • Do not borrow, use credit or sell possessions to play.
  • Assume that any amount spent may not be recovered.

Set your time and emotional boundaries

  • Choose a finishing time and use an alarm.
  • Take regular breaks away from the screen.
  • Avoid playing when upset, stressed, intoxicated or exhausted.
  • Do not continue simply because you are trying to recover a loss.

Warning Signs That Gaming May Be Causing Harm

One sign does not automatically mean that someone has a gambling disorder. However, repeated or worsening signs are a strong reason to pause, speak to someone and consider professional support.

Changes in play or spending

  • Spending more money or time than originally planned.
  • Repeatedly trying to win back losses.
  • Increasing purchases to create the same level of excitement.
  • Borrowing money, using credit or selling belongings to continue.
  • Trying unsuccessfully to cut down, take a break or stop.

Changes in everyday life

  • Hiding play, purchases or financial losses from other people.
  • Feeling restless, irritable, anxious or distressed when not playing.
  • Neglecting work, sleep, relationships or responsibilities.
  • Using gaming to escape stress, sadness or other problems.
  • Experiencing debt, conflict or emotional distress connected to play.
Take the signs seriously. You do not need to wait for a crisis or a formal diagnosis before asking for help. Support is available at any stage.

Tools That Can Help You Stay in Control

Tool availability and terminology differ between sweepstakes platforms. Check the operator’s responsible gaming page or contact its support team for the options available on your account.

Purchase limits

Set a maximum amount that can be spent over a daily, weekly or monthly period where the platform provides this option.

Session reminders

Use reality checks, timers or device alarms to keep track of how long you have been playing.

Cooling-off periods

Temporarily step away from the account for a defined period when you need space from play or purchases.

Self-exclusion

Ask the operator to restrict access to your account for a longer period or permanently, according to its policy.

Bank and card controls

Ask your bank or card issuer whether it offers merchant blocks, transaction controls or lower card limits.

Blocking software

Use tools that restrict access to gambling websites and apps across your devices as an additional safeguard.

What to Do If You Feel You Are Losing Control

Make the next step simple and immediate. You do not have to solve everything at once.

Stop the current session

Close the website or app and avoid making another purchase to try to change the outcome.

Create distance from access

Log out, remove saved payment methods, disable promotional notifications and install blocking software if needed.

Contact every relevant operator

Request the strongest limit, cooling-off period or self-exclusion available. Restrictions usually need to be requested separately from each platform.

Protect essential finances

Move bill money away from easy spending access, review recent transactions and contact your bank about available controls.

Tell someone you trust

Secrecy can make the problem harder to manage. A trusted person can help you stay accountable and access support.

Speak to a support service

Call or text 1-800-MY-RESET, use the online chat, attend a peer-support meeting or seek help from a qualified professional.

Free and Confidential Support Resources

These independent organisations can provide information, peer support or connections to local services. American Casino Sweeps does not operate or control these services.

National helpline

National Problem Gambling Helpline

Free, confidential help is available 24/7. Call or text 1-800-MY-RESET, chat online or find resources in your state.

Peer support

Gamblers Anonymous

Find in-person, virtual and telephone meetings for people who believe they may have a gambling problem and want to stop.

Family and friends

Gam-Anon

Gam-Anon provides meetings and support for family members, partners and friends affected by another person’s gambling.

Blocking tool

BetBlocker

BetBlocker is a free tool designed to help restrict access to gambling websites and apps on supported devices.

Local help

Help by State

Use the NCPG state directory to locate regional helplines, treatment information and other local support resources.

Self-assessment

Check Your Gambling Behaviour

An honest self-assessment can help you identify whether your behaviour may be causing harm and whether further support would be useful.

Are you in emotional crisis or thinking about harming yourself?

In the United States, call or text 988 to reach the 988 Suicide & Crisis Lifeline. If there is an immediate threat to life or safety, call 911.

Visit the 988 Lifeline

Helping a Family Member or Friend

You cannot force another person to change, but you can communicate clearly, protect yourself and encourage professional or peer support.

Helpful approaches

  • Choose a calm time and describe specific behaviours you have noticed.
  • Listen without humiliation, threats or moral judgement.
  • Encourage the person to contact a helpline or attend a meeting.
  • Offer to sit with them while they contact operators or support services.
  • Seek support for yourself through Gam-Anon or another trusted service.

Protecting your own wellbeing

  • Do not provide cash that could be used to continue playing.
  • Review and secure shared financial accounts where appropriate.
  • Set clear boundaries about money and dishonest behaviour.
  • Keep records of shared debts, bills and important transactions.
  • Get independent financial, legal or mental-health advice when needed.

Protecting Children and Young People

Parents and guardians can reduce access to gaming purchases and help young people understand the risks associated with gambling-style products.

Secure accounts and payments

Use unique passwords, two-factor authentication and purchase approval controls. Do not share account access or leave payment methods available on a child’s device.

Use device controls

Enable parental controls, age restrictions and website or app blocking on phones, tablets, computers and app stores.

Talk openly about risk

Explain that outcomes are based on chance, promotions are marketing, and prizes should never be viewed as guaranteed income.

The Role of American Casino Sweeps

American Casino Sweeps is an independent information and comparison website. We do not provide games, hold player balances, process purchases or prize redemptions, operate casino accounts, or apply account limits and exclusions.

To restrict or close an account, contact the relevant sweepstakes platform directly. For independent assistance, use the support services listed on this page.

This page is for general information and is not a substitute for medical, mental-health, legal or financial advice.

Responsible Sweepstakes Gaming FAQs

What is responsible sweepstakes gaming?

It means treating play as entertainment, setting affordable time and spending limits, understanding that prizes are never guaranteed, and stopping when gaming begins to affect your finances, health, work or relationships.

Can free-to-play social casino games still become harmful?

Yes. Even without a purchase, excessive time spent playing can affect sleep, responsibilities and relationships. Optional purchases can also create financial harm when they exceed an affordable entertainment budget.

How do I set a limit or self-exclude?

Open the platform’s responsible gaming or account settings, or contact its customer-support team. Ask specifically about purchase limits, cooling-off periods and self-exclusion. Options and durations vary by operator.

What should I do if a platform does not offer the limit I need?

Stop using the platform, request account closure or exclusion through support, remove saved payment methods, use website-blocking software and ask your bank about available transaction controls.

Is problem-gambling help confidential?

The National Problem Gambling Helpline provides free, confidential support 24/7. Call or text 1-800-MY-RESET or use its online chat service.

Where can family members get help?

Family members and friends can contact the National Problem Gambling Helpline and use Gam-Anon meetings and resources for support related to another person’s gambling.

You Do Not Have to Handle This Alone

Whether you are concerned about your own behaviour or someone else’s, confidential help is available now. Reaching out early can prevent further financial and emotional harm.